Guest Relations

Motel 6 & Studio 6

If you need assistance regarding a past stay, please contact us:

By Email

• For Motel 6 visit:
  http://www.motel6.com/about/contact_us/guest_relations/
• For Studio 6 visit:
  http://www.staystudio6.com/about/guestrelations.aspx

By Phone

Please call 800-557-3435
International guests may reach us at: (614) 601-4089

By Mail

Accor North America
Guest Relations
P.O. Box 326
Worthington, OH 43085

If you require further assistance, please contact:

Tammy Horsley, Senior Manager, Customer Care
thorsley@accor-na.com

Anne Lawrence, Vice President, Distribution Services
alawrence@accor-na.com

Sofitel

If you need assistance regarding a past stay, please contact us:

By Email

• For Sofitel visit:
  http://www.sofitel.com/gb/contact/ask-question-form.shtml

By Phone

Please call 1-800-763-4835

By Mail

Accor North America
Guest Relations
P.O. Box 326
Worthington, OH 43085

Novotel

If you need assistance regarding a past stay, please contact us:

By Email

• For Novotel visit:
  http://www.novotel.com/gb/contact/journey-suggestion-form.shtml

By Phone

Please call 1-800-763-4835

By Mail

Accor North America
Guest Relations
P.O. Box 326
Worthington, OH 43085